Welcome to Lovelary.Art. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.
1. General Information
Lovelary.Art (“we,” “us,” or “our”) is an online jewelry store specializing in high-quality jewelry pieces. By using this website, you acknowledge and agree to comply with these Terms & Conditions.
These Terms & Conditions establish the rights and obligations of both the user (“you” or “customer”) and Lovelary.Art under the applicable laws of Spain and the European Union.
2. Use of the Website
- You must be at least 18 years old or have parental consent to use this website.
- You agree not to use our website for any illegal, fraudulent, or unauthorized purpose.
- Any violation of these terms may result in immediate termination of your access to our services.
- We reserve the right to modify or discontinue any aspect of our website at any time without prior notice.
3. Product Information & Pricing
- We make every effort to ensure that all product descriptions, images, and prices are accurate; however, errors may occur.
- Prices are displayed in EUR (€) and include applicable Value Added Tax (VAT) in accordance with Spanish tax regulations.
- Any changes in pricing will be reflected on our website and will not affect orders already confirmed.
- We reserve the right to discontinue or modify products at any time without liability.
4. Orders & Payment
- By placing an order, you agree to provide accurate and complete billing and shipping information.
- We accept payments through Visa, Mastercard, Paypal, Paypal installments, Google Play & Apple Play . All transactions are processed securely.
- Once an order is placed, you will receive a confirmation email with the details of your purchase.
- We reserve the right to cancel or refuse orders if fraudulent activity is suspected.
- For international orders, you are responsible for any additional customs duties, taxes, or import fees imposed by your country.
5. Shipping & Delivery
- We offer both domestic and international shipping. Estimated delivery times will be provided at checkout.
- Orders are processed within 2 business days and shipped via trusted carriers.
- We are not responsible for delays caused by customs processing, courier services, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping details. Lovelary.Art is not liable for lost shipments due to incorrect information.
- In the event of a lost or damaged package, please contact us at contact@lovelary.art to file a claim.
6. Returns, Exchanges & Refunds
- You may request a return or exchange within 30 business days of receiving your order, provided the item is in its original condition and packaging.
- Custom-made, engraved, or personalized jewelry is non-refundable unless defective.
- Refunds will be processed within 5 business days upon receipt and inspection of the returned item.
- Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.
- For hygiene reasons, earrings and other pierced jewelry items cannot be returned.
7. Intellectual Property Rights
- All content on Lovelary.Art, including logos, product images, designs, and text, is the exclusive property of Lovelary.Art and is protected by intellectual property laws in Spain and the EU.
- You may not use, reproduce, or distribute any content without our written consent.
8. Limitation of Liability
- Lovelary.Art shall not be held liable for any direct, indirect, or incidental damages arising from the use of our website or products.
- We do not guarantee that our website will always be available, uninterrupted, or error-free.
- We are not responsible for any allergic reactions or sensitivities to the materials used in our jewelry. Customers should review product descriptions and materials before purchase.
9. Taxation & Duties
- All prices listed on our website include VAT in compliance with Spanish tax laws.
- For customers within the European Union (EU), VAT is applied according to the One-Stop-Shop (OSS) regulations.
- For international customers outside the EU, additional customs duties, VAT, or import fees may apply depending on your country’s regulations. These charges are the customer’s responsibility and are not included in the purchase price.
- If an order is returned due to unpaid customs duties, we reserve the right to deduct any incurred costs from the refund amount.
10. Governing Law & Jurisdiction
- These Terms & Conditions are governed by and construed in accordance with the laws of Spain and the European Union.
- Any disputes arising from the use of this website or purchases made shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
11. Changes to Terms & Conditions
- We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon publication.
- Continued use of our website after updates constitutes acceptance of the revised terms.
12. Contact Us
For any questions or legal concerns regarding these Terms & Conditions, please contact us at:
Email: contact@lovelary.art
Thank you for shopping at Lovelary.Art! We appreciate your trust in our handcrafted jewelry.